Maintenance

All of our properties have maintenance personnel available to address maintenance issues. In many cases we are able to perform routine maintenance repairs quickly. At times, we may need to contact a specific vendor or specialist, which may delay repairs.

All routine maintenance issues should be addressed to your rental office. Please do not "flag down" or call maintenance personnel directly for routine issues. You will be referred to the rental office.

In cases of emergency, please call the 24 hour emergency maintenance line for your community. Please keep in mind that "emergency" is a situation that is a serious safety issue such as a burst water pipe or non-functioning furnace. Emergency situations will be addressed as soon as practical. Non-emergency situations will generally be addressed within 48-72 hours.

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